Course Handout

ADV304

Smart Diagnostics: Critical Thinking for Modern Vehicles

A technician’s most important tool for vehicle diagnostics isn’t found
in the toolbox; it’s the critical thinking that happens right between your
ears. This class will shape the way techs approach and think about the
diagnostic process, starting with the basics and working up to impactful
methods for advanced troubleshooting. Along the way, develop a
reliable game plan and sharpen comprehension across a range of real
world applications.

What you will learn:

  • Learn the best place to start before tackling repairs, replacements
    and maintenance
  • Establishing a diagnostic game plan, from basic tasks to
    advanced jobs
  • Transform troubleshooting with diagnostic routines, including PCM
    strategies and enabling criteria
  • Tips and tricks to help sharpen professional diagnostic skills

Watch a short tutorial on how to take notes directly within the PDF, right in your browser.

Watch the video

Earn 100 points on Dorman Rewards.

Earn 100 points on Dorman Rewards by emailing rewards@dormanproducts.com after completing this training course!

Not a member yet? Dorman Rewards is a premier program designed exclusively for professional technicians, offering points for sharing new product ideas, providing feedback, completing training, purchasing Dorman parts, and more.

Personalized Automotive Training for Your Shop

Give your technicians the skills they need to excel. Our automotive training programs can be customized specifically for your shop, focusing on advanced diagnostics, cutting-edge repair techniques, and the latest automotive technology. Whether in-person or online, our expert instructors will work with your team to enhance efficiency, decrease return rates, and keep your shop ahead of the competition.

Meet Our Trainers

You may recognize some of these faces! All were nationally known as trainers before they joined together under the leadership of Jerry ``G`` Truglia to form the Dorman Training Center. The mission? To provide world-class training opportunities in digital and in-person formats.