Live Webinar: Staying Current: Software Flashes Recalls and Service Data Mastery

Staying Current: Software Flashes Recalls and Service Data Mastery

In an era of over-the-air updates and frequent recalls, this webinar guides technicians on how to access and apply the latest service information. Techs will learn the importance of performing ECM/PCM software updates and the various methods available to do so. In addition, techs will learn to check NHTSA for recalls and to navigate aftermarket and OEM databases for Technical Service Bulletins to ensure accurate diagnostics and complete repairs. The class will cover tools such as J2534 devices and OEM portals to ensure compliance and optimal vehicle performance. The class will explore how updates address common issues such as drivability and emissions problems. Through examples, understand the impact of ignoring TSBs and best documentation practices. This session enhances shop efficiency, reducing liability and comebacks.

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Earn 100 points on Dorman Rewards by emailing rewards@dormanproducts.com after completing this training course!

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Personalized Automotive Training for Your Shop

Give your technicians the skills they need to excel. Our automotive training programs can be customized specifically for your shop, focusing on advanced diagnostics, cutting-edge repair techniques, and the latest automotive technology. Whether in-person or online, our expert instructors will work with your team to enhance efficiency, decrease return rates, and keep your shop ahead of the competition.

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Meet Our Trainers

You may recognize some of these faces! All were nationally known as trainers before they joined together under the leadership of Jerry ``G`` Truglia to form the Dorman Training Center. The mission? To provide world-class training opportunities in digital and in-person formats.